1. All NBFD Employees must register @ www.rcpals.com for any courses at the Anaheim, San Juan Capistrano, or Norwalk locations. 2. All NBFD Employees must provide their employee number to qualify for RCPALS courses. 3. All NBFD employees must present their ID Badge at the course check-in to qualify for the class. 4. All NBFD employees must have a current non-expired AHA card in order to attend a renewal class. Employees MUST present this card at the beginning of all renewal classes. Employees will not be able to attend a renewal course without their card. 5. Employees with expired cards must register using the registration link on our homepage. NBFD will not pay for any employee with an expired card. 6. The proper AHA Provider Manual is required for admission to all AHA courses. Employees who do not have a manual may have the option to purchase one on the day of the course. However, it is their responsibility to ensure that they have the proper manual. 7. It is recommended that employees purchase their own books. Studying persistently improves retention of these life saving skills. AHA books are generally available through RCPALS at each class. 8. All NBFD employees must arrive and sign in for their course no later than 15 minutes after the course start time. Students cannot be admitted into the class 15 minutes after the official course time begins. This is also applicable for lunches and breaks. 9. All NBFD employees must receive a confirmation email before they are confirmed for their course. If an employee does not received a confirmation email, then they are not officially registered in the course. 10. Cancellations must be made 24 hours prior to the course date at the latest. Cancellations may be made by phone or email. 11. All employees are allowed to reschedule their course date once free of charge. If an employee needs to reschedule their course again a $15 fee will apply. 12. Employees who do not show up for their course and fail to cancel their course will be charged a $15 fee. I agree to the terms and conditions of RCPALS courses
